FAQ & Site Info
Terms of ServiceAll orders are shipped out from Indonesia. All sales are in US$. Orders are shipped out in discreet packages. Shipping to the USA, UK, Europe, Middle East and Australia takes generally up to 30 business days. Please email for tracking number for your delivered packages. We ship your orders via Pos Indonesia (Registered Mail). Please do email us if you have bulk orders or if you're interested to resell these Jamu in your Country.
- We only accept payment via Paypal.
- No taxes on winning price.
- Shipping cost is free.
- We ship to United States, Canada, Australia, United Kingdom, Netherlands, South Korea, South Afrika and Maldives only.
- For other countries, please contact us first before order.
- All items are shipped out from Indonesia.
- We will dispatch the items by Pos Indonesia (Registered Mail).
- Ideally Pos Indonesia Service delivers the items in business days. But by our experience and feedback from the users, items are received within 15 to 30 business days from dispatches.
- Items are shipped within 2 business days, but most of the time we would escalate the shipment within 24 hours after order is received and paid.
Return Policies :
- In case of defectiveness, return must be requested within 7 business days after received the item.
- Return item must be in brand new condition which means it is never used and kept in the original packaging.
- Replacement or refund will be made as the item received and refund will only available to your Paypal account.
- No replacement or refund will be made for any damaged caused by accidentally using.